Help center
How can we help?
Search answers to common questions about Stepli: hiring signals, verified emails, outreach, billing and more.
Getting started
Setup and first results
What is Stepli, and who is it for?
Stepli is a business-development tool for recruiting and staffing agencies. It finds companies hiring right now, finds the right decision-makers, runs email outreach, sorts replies and tracks deals in CRM.
How is Stepli different from a contact database?
Stepli starts with fresh public job postings, not a static list of contacts. You choose the roles and markets, and Stepli finds decision-makers at companies that are actively hiring.
Where do the hiring signals come from?
Hiring signals come from public job postings collected every day. A new vacancy shows that a company is hiring and may need help from a recruitment agency.
Which countries can I target?
You can target one or several countries in the same campaign, across Europe, North America, South America and beyond. Stepli collects hiring signals for every country you select.
How long does it take to get started?
About 10 minutes. Sign up, describe your agency, choose the roles and markets you want to target, connect a mailbox and launch your first campaign.
How quickly can I see results?
You can see companies hiring in your niche within minutes of signing up. Outreach starts as soon as you connect a mailbox and launch your first sequence.
Emails & data
Verified contacts, deliverability and compliance
What does "verified email" mean?
It is the decision-maker's work email address, checked against the mail server before you get it. This helps avoid addresses that are likely to bounce.
How do you protect email deliverability?
Stepli checks SPF, DKIM and DMARC for your sending domain and tracks bounces. You send from your own mailboxes during working hours in the timezone you choose.
Is the data GDPR-compliant?
Data is hosted in the EU, in Frankfurt, and opt-outs are honoured automatically. Stepli uses business contact data for B2B outreach, but your agency is responsible for following local outreach rules in the countries you target. See our GDPR page for details.
Outreach
Sequences, mailboxes and the unibox
Which mailboxes can I connect?
Outlook and Microsoft 365 connect by signing in. Gmail and Google Workspace connect with an app password, with no SMTP settings to fill in. Other providers work over SMTP. Connect unlimited mailboxes and send from your own domain.
What happens when someone replies?
Stepli stops their sequence and sorts the reply by intent, such as Interested, Requirements, Question or Not interested. AI can prepare a reply for you to review and send.
Is Stepli email-only?
Yes, outreach is email-only. You run automated multi-step sequences that pause as soon as a prospect replies.
What is the unibox?
The unibox is your unified reply inbox: every response across all connected mailboxes, auto-classified by intent (interested, question, follow-up later, and more) in one place, with AI-drafted replies ready to send.
Billing
Plans, payment and cancellation
Can my team use Stepli?
Pro includes 1 seat. Business supports up to 10 team members and includes Automation, while Enterprise offers custom team size and volume.
How does pricing work?
Pro is $249/mo for one person, with 2,000 verified contacts a month. Business is $599/mo for a team of up to 10, with 4,500 contacts a month and Automation. Enterprise is agreed with you. Every plan includes the full product. See the pricing page.
How does the 50% offer work?
Until November 30, new customers get 50% off their first 3 months of Pro or Business. Sign up and choose a plan. The code is applied automatically at checkout. After the first 3 months, your plan continues at the regular monthly price. You can cancel anytime. The offer is available to new customers on their first purchase and does not apply to Enterprise.
What happens when I hit my monthly limit?
Usage pauses until the next monthly cycle. If you need more volume, you can move to a larger plan anytime.
Can I change or cancel my plan?
Yes, anytime via the customer portal. Access lasts until the end of the paid period; fees are non-refundable.
Do unused contacts roll over?
No, limits reset at the start of each monthly cycle.
No questions match your search
Try a different term, or reach out and we'll help directly.